Important: Account deletion is permanent. Once completed, you may lose access to your profile, private member features, chat history, selection information and other account-based services.
How to request account deletion
To request deletion, follow the steps below. We may contact you to verify that the request came from the account owner before completing it.
1
Email Royal Tigers Sports Club
Send your request from the email address connected to your RTSC account.
Send your request from the email address connected to your RTSC account.
2
Use the subject line:
Delete My RTSC Account
Delete My RTSC Account
3
Include:
Your full name, registered email address and a short confirmation that you want your account and associated data deleted.
Your full name, registered email address and a short confirmation that you want your account and associated data deleted.
4
Verification and processing
We may ask for reasonable verification. Valid requests are normally processed within 30 days, unless a longer period is required by law or for a legitimate safeguarding, financial, disciplinary or security reason.
We may ask for reasonable verification. Valid requests are normally processed within 30 days, unless a longer period is required by law or for a legitimate safeguarding, financial, disciplinary or security reason.
Data that may be deleted
Account information
- Name
- Email address
- Authentication account
- Profile and public badge information
Club activity data
- Availability and selection responses
- Membership profile information
- Private messages or chat data, where applicable
- Notification and preference data
Data that may be retained
Some information may need to be retained where reasonably necessary for legal, tax, accounting, safeguarding, insurance, fraud-prevention, disciplinary or security purposes. Any retained information will be limited to what is necessary and kept only for the applicable retention period.
Deleting an RTSC account does not automatically remove public match records, official scorecards, historic team sheets, published match reports or competition records that form part of the Club's legitimate sporting history.
What happens after deletion?
- Your sign-in access will be removed.
- Your private account profile will be deleted or anonymised where appropriate.
- You may need to register again if you later wish to use private member features.
- Some non-account club records may remain where the Club has a lawful or legitimate reason.